Creative operations &
program management.

Live Event Systems Engineer

Coordinate technical delivery for live events across Amazon’s Seattle production facilities.

• Translate producer and stakeholder requirements into production plans, coordinating video, audio, streaming, and control systems for audiences of 450+.
• Develop technical playbooks and repeatable procedures to improve readiness and support an event organization with a 4.99/5 customer satisfaction rating.

Manager, Systems & Operations (Video)

Built and scaled Nintendo of America’s centralized Video Operations function, supporting marketing, localization, and global content delivery.

• Managed 20–30 creative requests a day, from initial brief and prioritization through production and delivery.
• Directed delivery workflows for Nintendo Direct productions and 20,000+ localized assets across four regions, with zero missed air dates.
• Consolidated 11 legacy tools into four integrated platforms, using Workato automation to reduce manual handoffs.

Post-Production Specialist

Managed intake and post-production for Amazon brand, marketing, and communications projects. Coordinated schedules and capacity for 10–12 motion designers, alongside talent booking and external suppliers.

Community Manager II, Age of Empires

Partnered with Microsoft Global Publishing on five community flighting programs for Age of Empires II: Definitive Edition. Coordinated feedback, issue escalation, and recurring broadcasts across publishing, development, and community teams.

Creative Producer

Led six artists producing more than 50 marketing and video assets per quarter. Built creative intake workflows in Jira and coordinated developer conference production across three international regions.